Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

Automatically Collected Information

We automatically collect certain information about your device when you access our website, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website and business
• Delivery partners to fulfill your orders
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@solvexonline.site
Phone: +1 (555) 847-9263
Address: 1247 Blossom Avenue, Garden District

Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using the SolveX Online Florist website, you accept and agree to be bound by the terms and provision of this agreement.

2. Services

SolveX Online Florist provides floral arrangement and delivery services. We reserve the right to refuse service to anyone for any reason at any time.

Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment is due at the time of order placement.

Pricing

Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.

4. Delivery

We will make every effort to deliver your order on the requested date. However, delivery dates are not guaranteed. Delivery times may vary based on location and availability.

Delivery Policy

If no one is available to receive the delivery, we will leave the flowers in a safe location or with a neighbor. We are not responsible for orders left per delivery instructions.

5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your order, please contact us within 24 hours of delivery.

6. Limitation of Liability

In no event shall SolveX Online Florist be liable for any indirect, special, incidental, or consequential damages related to your use of our services.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of SolveX Online Florist and is protected by copyright laws.

8. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.

9. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@solvexonline.site
Phone: +1 (555) 847-9263
Address: 1247 Blossom Avenue, Garden District